Privacy Policy

At Flyoria (“Flyoria,” “we,” “us,” “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, work with us as an independent travel advisor, or engage with our services.

1. Information We Collect We may collect the following types of information:
   • Personal Information (Directly Provided):
     • Name, email address, phone number, mailing address, payment details (if applicable), business information (for advisors).
   • Automatically Collected Information:
     • IP address, device information (browser type, operating system, etc.), website usage data (pages visited, time spent on site, etc.).
   • Information from Third Parties:
     • Contact details if you are referred to us by a third party.
2. How We Use Your Information We use your information to:
   • Process advisor applications and onboard new advisors.
   • Provide access to our advisor portal and tools.
   • Respond to inquiries and provide customer support.
   • Send important updates, marketing, and promotional materials (with your consent).
   • Comply with legal obligations.
   • Improve our website, services, and user experience.
3. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our website. These help us:
   • Remember your preferences.
   • Analyze website performance and traffic.
   • Deliver relevant advertisements (if applicable).

Cookie Consent: Upon your first visit, we will request your consent for the use of non-essential cookies. You can manage your cookie preferences at any time through your browser settings.

4. How We Share Your Information We do not sell your personal information. However, we may share information with:
   • Suppliers and Service Providers: For advisor bookings and travel arrangements.
   • Technology Partners: To help operate our systems.
   • Marketing Partners: Only if you opt into promotional communications.
   • Regulatory Authorities: If required by law.
5. Data Security We implement appropriate technical, administrative, and physical security measures to protect your personal information, including industry-standard encryption protocols like SSL. However, no data transmission over the internet is completely secure, and you share information at your own risk.
6. Your Privacy Rights Depending on your location, you may have the right to:
   • Access the personal data we hold about you.
   • Request corrections or updates to your data.
   • Request deletion of your personal data (subject to legal requirements).
   • Opt out of marketing communications.
7. PIPEDA Compliance (For Canadian Users)
   As a Canadian business, Flyoria complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs the collection, use, and disclosure of personal information in the course of commercial activities. You have the right to:
   • Access, correct, and withdraw consent for your personal data as described above.
   • File complaints with the Privacy Commissioner of Canada if you believe your data rights have been violated.
8. International Users (GDPR)
   If you are accessing our services from the European Union (EU) or European Economic Area (EEA), Flyoria complies with the General Data Protection Regulation (GDPR) and offers you certain rights regarding your personal data.
   • Access: You can request a copy of the personal data we hold about you. 
   • Rectification: You can request that we correct any inaccurate or incomplete personal data. 
   • Erasure: You can request that we delete your personal data under certain circumstances. 
   • Portability: You can request your data in a structured, machine-readable format to transfer to another service provider. 
   • Object: You can object to certain types of processing, including direct marketing.
9. Children’s Privacy We do not knowingly collect data from children. If we learn that we have inadvertently collected such data, we will delete it.
10. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
11. Policy Updates We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly.
12. Contact Us For any questions about this Privacy Policy or how we handle your data, please contact: Flyoria
    50 West Wilmot Street, Suite 101A, Richmond Hill, Ontario, L4B 1M5
    Phone: 905-305-0022